Feedback from customers

Take a look for some of the feedbacks

Westayedovernight.If...

We stayed overnight.
I felt that they paid meticulous attention to detail from beginning to end. Such as the welcome drink service and the morning service.
Also, we very much appreciated that they adjusting our meal despite making a last-minute request (My companion has a shellfish allergy).
I was delighted with the meal. I felt terrible that I couldn't eat it all.
The room was neat and straightforward and made the tiredness of the trip vanish.
I want to stay again when I visit Yasugi someday.

さぎの湯荘

Thank you for staying with us.
Also, thank you for your feedback. We appreciate it.
We are relieved that you had no allergie problems.
We will do our best to accommodate you, but if it's possible, please let us know when you book or before you visit us so that you don't need to wait.
We are delighted that you liked our inn.
We will continually strive to make our customers satisfied.
We look forward to seeing you again.
Thank you very much.

Westayedwithmyfamily...

We stayed with my family of three (One was two years old).
At the end, it was a "very comfortable" stay.
It was my first trip to Izumo, but I rounded up my travel schedule and checked in early due to unfortunate rain.
At this point, I was talking to my wife, "It's a little disappointing about this trip."
However, the response from the people at Saginoyuso was excellent, and when I left there, I changed my opinion to "I'm glad I was able to stay here for longer as a result of the early check-in due to rain."
[about staff]
Many staff helped us and was wonderful.
The flexible response to the two year old child was thoughtful, and appreciated.
Significantly, the commuication from the person who attended from check-in to the room was beautiful.
[about room]
It was a clean and tidy room.
[about hot spring]
It was so comfortable that I took a bath for four times.
[about meals]
An additional order for "Loach Yanagawa" and "seared beef sushi."
I shared the food with my kid, and it was impressive that the kid said it was delicious.
Of course, we also enjoyed it.
I wanna come back here when I visit Izumo again!
Crab season for next time?

さぎの湯荘

Thank you for staying with us.
And we would like to thank you again for your feedback.
Although it was raining, we were delighted that you were able to relax at our Inn.
Shimane Wagyu beef and Yasugi loach are typical local flavors.
We were grateful that your child was pleased.
We will continually strive to make our customers satisfied.
We look forward to seeing you again.
Thank you very much.
PS A guest room with an outdoor bath opened in early July.
You can take a look at the beautiful snow-clad scenery from an outdoor bath in wintertime.
We're looking forward to the crab season as well.

Itwasmythirdtimehere...

It was my third time here.
This time, we spent more time relaxing in the Western-style room.
The coffee-room near the front desk is my favorite space with an atmosphere, and the tea served while viewing the garden was very rich.
Your Inn has first-class hospitality, and since its a small scale, I'm mulling about Saginoyusou is the best place for two adults to spend a quiet and relaxing time.
I'd like to revisit you to have a delicious hot pot in winter.
I will never forget the wonderfulness of the night sky I saw on the firefly tour.
Thank you for such amazing memories.

さぎの湯荘

Thank you for always choosing us to assist you with your holiday.
And we would like to thank you again for your feedback.
In winter, crabs, wild boars, and hot pot dishes will be available, so I'm looking forward to serving you again.
A room with an outdoor bath is scheduled to open in July, so please try it again as it will be a relaxing room.
We will continually strive to make our customers satisfied.
We look forward to seeing you again.Thank you very much.
Also, thank you very much for your lovely opinion of the limited firefly tour.
We'd appreciated it.
We will be planning it next year as well, so please look forward to it.

Meals,Hotspring,Room...

Meals, Hot spring, Room, Service, what an impeccable job you've done!
And thank you for the firefly tour! I also tasted a lot of excellent sakes as well.

さぎの湯荘

Thank you for staying with us.
And we would like to thank you again for your feedback.
We were glad that you could drink a lot of our finest selections of sake.
We will continually strive to make our customers satisfied.
We look forward to seeing you again.
Thank you very much.
Also, thank you very much for your lovely opinion of the limited firefly tour.
We'd appreciated it.
We will be planning it next year as well, so please look forward to it.

Forwomen,wecouldchoo...

For women, we could choose Yukata (an informal cotton kimono), and firefly tour, I felt that your hospitality was really satisfying.
I'd love to come back again if given an opportunity.

さぎの湯荘

Thank you for staying with us.
And we would like to thank you again for your feedback.
We were very pleased to hear that.
We will continually strive to make our customers satisfied.
We look forward to seeing you again.
Thank you very much.
Also, thank you very much for your lovely opinion of the limited firefly tour.
We'd appreciated it.
We will be planning it next year as well, so please look forward to it.

Theroomwasspacious.Y...

The room was spacious. You can relax in the private hot spring and have dinner in the room. I was able to fully enjoy the goodness of the hot spring Japanese-inn by myself.

さぎの湯荘

Thank you for staying with us.
And we would like to thank you again for your feedback.
Many travelers stay solo, so they enjoy the countryside by bathing in hot spring and reading books.
We will continually strive to make our customers satisfied.
We look forward to seeing you again.
Thank you very much.

Westayedhereformyann...

We stayed here for my annual family trip.
This time, the celebrations overlapped, and I was thinking about surprises for my kids, so I searched for an Inn with an anniversary deal and decided on this.
It has been a while since I stayed in a Japanese-Inn so when I arrived I was a little nervousness.
I was glad that the staff was amicable.
For the meal, private rooms for just us.
I was thrilled to consult with you for my kid's surprise cake before we arrived, and gave them the presents without getting caught when we had dinner.
The room was spacious, and the view from the window was attractive.
No complaint about the bath.
Upon arrival, we received an explanation about the private bath (indoor bath) from you, so we went there afterward for the first time.
I usually only take a bath once, but it was an excellent hot spring, so I went three times.
Flowers were everywhere in the building, and it calmed me down with the view of the garden.
I regret that I couldn't meet the innkeeper and didn't have time to read books in the room and lounge even though I like reading.
Next time, I'd like to visit here as a couple.

さぎの湯荘

Thank you for staying with us.
And we would like to thank you again for your feedback.
We were delighted to be able to assist you with your cherished time with your family.
We will continually strive to make our customers satisfied.
We look forward to seeing you again.
Thank you very much.

Iwasalittlelatecheck...

I was a little late checking in, but all the things such as the check-in procedure, the arrangement of a private bath, and dinner time adjustment were polite and smooth, and I was able to stay very comfortably.
Most of the staff were young, but all of them were very attentive. (Of course, veterans, too.)
The texture that the hot spring has was also the best. Whenever I went to the San-in region, it became an Inn that I definitely wanted to stop by. Thank you.

さぎの湯荘

Thank you for staying with us.
And we would like to thank you again for your feedback.
We were pleased that you liked our private bath.
We will continually strive to make our customers satisfied.
We look forward to seeing you again.
Thank you very much.

Wearrivedalittleearl...

We arrived a little early, so we visited the Adachi Museum of Art (with an admission ticket deal).
We stayed at "Honami," the one renovated in March. I sat down in a chair (I heard these solid chairs and the table were from Hida-Takayama.) and was relaxed by viewing the scenery of the countryside from the window.
At check-in, the beautiful landlady and the young staff invited us to the firefly viewing at night (which wasn't on our booking deal).
We saw the thousands of fireflies dancing on the spot, which we didn't expect.
Maybe the weather conditions were right despite the rainy season on that day.
My wife and I both had a great time talking about the memories of catching fireflies in the countryside and enjoying the light of fireflies in the mosquito net when we were a child. (This was a story more than 60 years ago by the way.)
It was a worthwhile and memorable trip that took me about three and a half hours from my house. It depends on the weather, but we recommend a firefly tour.

さぎの湯荘

Thank you for staying with us.
And we would like to thank you again for your feedback.
We hope that you've relaxed at our Inn from your trip.
Traveling requires physical strength, but we think there are experiences that can only be done in rural areas, so it was good to be able to guide you to the firefly walk at the right time.
We will continually strive to make our customers satisfied.
We look forward to seeing you again.
Thank you very much.
Also, thank you very much for your lovely opinion of the firefly tour.
We'd appreciated it.
We will be planning to do it next year as well, so please look forward to it.

Westayedasafamilytri...

We stayed as a family trip with three children, including a baby.
It was an excellent inn.
The whole room was tidy and clean, the room was spacious, and that made our kids run around.
We had dinner in our room and breakfast in a private room. So we were able to eat slowly and without hesitation. The food was moderate in volume (maybe a little more, as an adult man), and the overall content was mature, and it was tasty.
I used both the private indoor bath and the public bath, the quality of the hot spring was refreshing.
Only one point. From another website, the price for children (elementary school students) was divided into upper grades, middle and lower grades, kindergarten to lower grades, and the meal was different from adults. The price seemed to change accordingly.
My kid was in the second grade, but it felt like the meal was for the upper grades.
It seemed difficult to understand, so it may be better to consider changing it.
We would like to use it again if we have a chance.

さぎの湯荘

Thank you for staying with us.
And we would like to thank you again for your feedback.
We were relieved that you were able to stay without any inconvenience.
The price range for children varies depending on each site, and it also depends on the amount that the child can usually eat, so if you have any questions, please call us.
We will continually strive to make our customers satisfied.
We look forward to seeing you again.
Thank you very much.